ZL
Zenande L
1 reviews | Active since Jun 2024
01 Jun 2024, 11:40
A CONSUMER'S WORST NIGHTMARE
I have a subscription with Rentoza. The item got ****** and I reported it with a SAPS case number. A claim was submitted and they requested me to pay a care fee which I didn't pay because the item is out of stock.
I requested a cancellation since 2 weeks ago and I have not received confirmation. A different agent answers everytime I email and they have no Idea what the query is about! We have entered a new month and there is still no progress on a 2 week old query!
I would not recommend anyone to use them. They have the worst customer service ever.
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