ZL
Zenande L

1 reviews | Active since Jun 2024

01 Jun 2024, 11:40

A CONSUMER'S WORST NIGHTMARE

I have a subscription with Rentoza. The item got ****** and I reported it with a SAPS case number. A claim was submitted and they requested me to pay a care fee which I didn't pay because the item is out of stock.

I requested a cancellation since 2 weeks ago and I have not received confirmation. A different agent answers everytime I email and they have no Idea what the query is about! We have entered a new month and there is still no progress on a 2 week old query!

I would not recommend anyone to use them. They have the worst customer service ever.

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