SM
Sibusiso M
1 reviews | Active since Nov 2018
15 May 2023, 13:00
****
I app**** with Rentoza an paid the 1st installment upfront on the 24/04/2023. I then had troubles doing their verification process which took me almost two weeks to finally complete. When completed I was told that I have been declined without any valid explanation. I was told my refund will take 3 - 5 working days and it has been 7 days now without my refund. I have sent numerous emails to Harry and Siphesihle which they never reply to. I feel I have been ****med by this company.
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Rentoza's replyOfficial
19 May 2023, 10:43Hello Sibusiso,
Rest assured, no ****med customers exist on our watch. To view some of the reasons that may result in a declined application, kindly follow the link: Why was I declined? – Rentoza (zendesk.com)
Our records indicate that your refund has been processed from our side. Please do not hesitate to reach out to our team via email to receive a proof of refund to assist you in corresponding with your bank.
Yours,
Team Rentoza.
Rest assured, no ****med customers exist on our watch. To view some of the reasons that may result in a declined application, kindly follow the link: Why was I declined? – Rentoza (zendesk.com)
Our records indicate that your refund has been processed from our side. Please do not hesitate to reach out to our team via email to receive a proof of refund to assist you in corresponding with your bank.
Yours,
Team Rentoza.
Rentoza's reply19 May 2023, 10:43
Official
Hello Sibusiso,
Rest assured, no ****med customers exist on our watch. To view some of the reasons that may result in a declined application, kindly follow the link: Why was I declined? – Rentoza (zendesk.com)
Our records indicate that your refund has been processed from our side. Please do not hesitate to reach out to our team via email to receive a proof of refund to assist you in corresponding with your bank.
Yours,
Team Rentoza.
Rest assured, no ****med customers exist on our watch. To view some of the reasons that may result in a declined application, kindly follow the link: Why was I declined? – Rentoza (zendesk.com)
Our records indicate that your refund has been processed from our side. Please do not hesitate to reach out to our team via email to receive a proof of refund to assist you in corresponding with your bank.
Yours,
Team Rentoza.