aS
abe S
1 reviews | Active since Jul 2011
30 Sept 2015, 14:57
Will get back to you
13 Jan \Dear abe swart
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Rentokil Initial's replyOfficial
30 Sept 2015, 15:21Hello abeswart,
Dear Mr Swart
I can see why you are frustrated; the copy in our automated email response is misleading and I will have it changed.
We do not receive emails to that account, and the automated response should advise you that if you have an invoice query you need to contact us via telephone.
My apologies for the confusion. I shall rectify the copy immediately.
Kind regards
Nathalie Leblond
Category Manager
Dear Mr Swart
I can see why you are frustrated; the copy in our automated email response is misleading and I will have it changed.
We do not receive emails to that account, and the automated response should advise you that if you have an invoice query you need to contact us via telephone.
My apologies for the confusion. I shall rectify the copy immediately.
Kind regards
Nathalie Leblond
Category Manager
Rentokil Initial's reply30 Sept 2015, 15:21
Official
Hello abeswart,
Dear Mr Swart
I can see why you are frustrated; the copy in our automated email response is misleading and I will have it changed.
We do not receive emails to that account, and the automated response should advise you that if you have an invoice query you need to contact us via telephone.
My apologies for the confusion. I shall rectify the copy immediately.
Kind regards
Nathalie Leblond
Category Manager
Dear Mr Swart
I can see why you are frustrated; the copy in our automated email response is misleading and I will have it changed.
We do not receive emails to that account, and the automated response should advise you that if you have an invoice query you need to contact us via telephone.
My apologies for the confusion. I shall rectify the copy immediately.
Kind regards
Nathalie Leblond
Category Manager