SHODDY SERVICE - RENTOKIL INITIAL

Around 12 December we enquired with Rentokil for their services, was happy with the quote and they expected almost immediate payment to secure this service. After complying, they schedueled for phase 1. The service operator punches in the incorrect address so instead of coming to me in KZN, they were looking for me in Cape town/ or Pretoria! Eventually it was inconveniently rescheduled. After the initial visit, I was told someone will be in touch to schedule the next visit. No one made contact, until I did. They then forget to pitch up and no apology was sent. After trying to reschedule. they still are looking for the incorrect address in a different province. No apology sent. Again, I had to make contact. The service consultant was not very helpful but then this is the company service department as a whole which has no coordination nor sync.

Very poor and shoddy service RENTOKIL!!

I am highly disappointed.