FZ
Farryn Z
1 reviews | Active since May 2019
14 May 2019, 08:25
Shocking service
Shocking head office service! Cannot even call and find out if you have a booking. I have wasted hours trying to get my - included in the cost - follow up on ant spraying booked. Nobody in this company can even tell you if you have a booked appointment. The frustration is ridiculous. Do not use this company!!!
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Rentokil Initial's replyOfficial
14 May 2019, 08:57Dear Farryn
Thank you for alerting us to what must have been a very frustrating experience for you, and for taking our call this morning.
We have scheduled a follow-up service for you, and are looking into what went wrong on the phones, and why you experienced such difficulty in getting through to the relevant department.
Kind regards,
Nathalie Leblond
Category Manager
Thank you for alerting us to what must have been a very frustrating experience for you, and for taking our call this morning.
We have scheduled a follow-up service for you, and are looking into what went wrong on the phones, and why you experienced such difficulty in getting through to the relevant department.
Kind regards,
Nathalie Leblond
Category Manager
Best regards,
Rentokil Initial's reply14 May 2019, 08:57
Official
Dear Farryn
Thank you for alerting us to what must have been a very frustrating experience for you, and for taking our call this morning.
We have scheduled a follow-up service for you, and are looking into what went wrong on the phones, and why you experienced such difficulty in getting through to the relevant department.
Kind regards,
Nathalie Leblond
Category Manager
Thank you for alerting us to what must have been a very frustrating experience for you, and for taking our call this morning.
We have scheduled a follow-up service for you, and are looking into what went wrong on the phones, and why you experienced such difficulty in getting through to the relevant department.
Kind regards,
Nathalie Leblond
Category Manager
Best regards,