CW
Cheval W
1 reviews | Active since Apr 2021
21 Apr 2021, 23:14
Rentokil the worst service ever. There should be an option for zero stars
Had my place fumigated in February for ****roaches and did a follow up and guess what they are back already. It's not even two months and these Pest are back. The fumigators didn't even fumigate or treat the drains nothing. I had to inform the staff of where to fumigate etc on the first appointment... Terrible service! Tried contacting to find out why did they return and no avail!
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Replies (2)0
Replies (2)
Rentokil Initial's replyOfficial
22 Apr 2021, 10:12Dear Cheval
Thank you for conveying your disappointment to us regarding the service you received from our Technician. This is certainly not the level of service Rentokil aspires to! The local Branch Manager has reached out to you to schedule another appointment as soon as is convenient for you.
Thank you for allowing us the opportunity to remedy the situation and create a better impression.
Kind regards
Nathalie Leblond
Marketing Communications Manager
Thank you for conveying your disappointment to us regarding the service you received from our Technician. This is certainly not the level of service Rentokil aspires to! The local Branch Manager has reached out to you to schedule another appointment as soon as is convenient for you.
Thank you for allowing us the opportunity to remedy the situation and create a better impression.
Kind regards
Nathalie Leblond
Marketing Communications Manager
Rentokil Initial's reply22 Apr 2021, 10:12
Official
Dear Cheval
Thank you for conveying your disappointment to us regarding the service you received from our Technician. This is certainly not the level of service Rentokil aspires to! The local Branch Manager has reached out to you to schedule another appointment as soon as is convenient for you.
Thank you for allowing us the opportunity to remedy the situation and create a better impression.
Kind regards
Nathalie Leblond
Marketing Communications Manager
Thank you for conveying your disappointment to us regarding the service you received from our Technician. This is certainly not the level of service Rentokil aspires to! The local Branch Manager has reached out to you to schedule another appointment as soon as is convenient for you.
Thank you for allowing us the opportunity to remedy the situation and create a better impression.
Kind regards
Nathalie Leblond
Marketing Communications Manager
CW
Cheval W's updateReviewer Update
28 Apr 2021, 16:14Hi
Thank you for contacting me and for sending somebody else out. I would like to send a recommendation for the staff member you sent out please. Thank you. Hope they don't come back
Thank you for contacting me and for sending somebody else out. I would like to send a recommendation for the staff member you sent out please. Thank you. Hope they don't come back
CW
Cheval W's update28 Apr 2021, 16:14
Reviewer Update
Hi
Thank you for contacting me and for sending somebody else out. I would like to send a recommendation for the staff member you sent out please. Thank you. Hope they don't come back
Thank you for contacting me and for sending somebody else out. I would like to send a recommendation for the staff member you sent out please. Thank you. Hope they don't come back