RENTOKIL - Terrible after sales service.

Just a warning. Rentokil came in to spray for flees and bed bugs at our house in Claremont in June. Nice chap showed up on time and sprayed the house. After a week we still had the same issues. We called and they arranged to come in again a week later. The house was sprayed again and the situation improved but we still had the odd bite but just thought there were as few rogue flees that still needed to die.

After a few weeks it was evident the problem was not solved so we called again. All consultants were in a meeting. ALL OF THEM? Left a message and after 3 days we had to call again as no one got back to us. They said an assessor would have to come out and would give us a call. After waiting 3 weeks for their assessor to call and my children getting bitten constantly we phoned again. All consultants in a meeting again - they will phone back. Guess what? We had to call back a few days later. After explaining the situation for the umpteenth time the lady at reception apologised and said she would personally get a supervisor to call us. That was on the 15 August - I guess they must be too busy. So we have given up trying - so be warned about using Rentokil - they do not back up their products or guarantees and their service is atrocious.