BM
Bruce M
1 reviews | Active since Aug 2017
04 Mar 2026, 10:33
Rentokil owe me R12 000 for damae to my home - won't pay.
Rentokil, in the process of spraying my bedroom for bedbugs, negligently destroyed a very expensive, specialised bedside lamp. I claimed recompense for the cost: R12 000-odd. That was November 2025. Today is March 4 2026: to date nothing from them other than insincere apologies and promises to get back to me "by Monday morning", for example - absolutely nothing.
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Replies (2)
Rentokil Initial's replyOfficial
04 Mar 2026, 10:39Good Day Bruce MacDonald
Thank you for bringing this to our attention.
You will receive a call from one of our Customer Support Quality Coordinators to discuss your concerns with the relevant manager so that we can address the issue accordingly.
Thanks.
Kind regards,
Sagren Govender
Customer Support Manager
Thank you for bringing this to our attention.
You will receive a call from one of our Customer Support Quality Coordinators to discuss your concerns with the relevant manager so that we can address the issue accordingly.
Thanks.
Kind regards,
Sagren Govender
Customer Support Manager
Rentokil Initial's reply04 Mar 2026, 10:39
Official
Good Day Bruce MacDonald
Thank you for bringing this to our attention.
You will receive a call from one of our Customer Support Quality Coordinators to discuss your concerns with the relevant manager so that we can address the issue accordingly.
Thanks.
Kind regards,
Sagren Govender
Customer Support Manager
Thank you for bringing this to our attention.
You will receive a call from one of our Customer Support Quality Coordinators to discuss your concerns with the relevant manager so that we can address the issue accordingly.
Thanks.
Kind regards,
Sagren Govender
Customer Support Manager
BM
Bruce M's updateReviewer Update
04 Mar 2026, 15:20About time . . . .
Was it Wendy Knowler or Hellopeter that prompted this response? Or both?
Do me a favour and immediately pay me the money you undoubtedly owe me.
Was it Wendy Knowler or Hellopeter that prompted this response? Or both?
Do me a favour and immediately pay me the money you undoubtedly owe me.
BM
Bruce M's update04 Mar 2026, 15:20
Reviewer Update
About time . . . .
Was it Wendy Knowler or Hellopeter that prompted this response? Or both?
Do me a favour and immediately pay me the money you undoubtedly owe me.
Was it Wendy Knowler or Hellopeter that prompted this response? Or both?
Do me a favour and immediately pay me the money you undoubtedly owe me.