Rentokil 'inspector' didn't inspect and doesn't answer any questions

Rentokil 'inspector' Amos failed to pitch up for a booked inspection two days in a row. First excuse was that it was raining (it wasn't), and second excuse was that he was double-booked (yet he made the booking himself). When he eventually pitched up, he immediately claimed there were termites in my foundation and the soil and a tree, from just a glance in the yard, without doing any meaningful inspection. When I asked repeatedly how he can see that, he refused to answer my questions, was defensive and evasive. He pointed at a tree and said 'look at the holes', but there were no holes. When I asked which holes, he said I need glasses! He said I'm doubting his skills. Yes I indeed do, because he refused to answer any questions I had! I like to see-and-learn. I had to ask him twice to leave.