RENTOKIL INITITAL !!BEWARE!!

Exercise caution when considering Rentokil for your pest control and fumigation requirements.

The initial quotation stage appears to be satisfactory. However, upon closer examination, the service offered deviates from the documentation provided, resulting in unsatisfactory outcomes. It appears that Rentokil is compromising on quality by employing industrial sprayers both inside and outside the premises, instead of the gel applications and traps contained in their documentation. This practice has led to the presence of poison puddles within my home, suggesting that they may be resorting to cheaper, external chemicals to reduce costs.

When confronted with these issues, Rentokil attempts to justify their actions by claiming that onsite technicians determine the most appropriate treatment methods or that certain items were not included in the initial quote.

Despite the inclusion of a second follow-up treatment in the price, Rentokil consistently fails to provide timely and satisfactory follow-up, whilst trying to book it. Instead they frustrate and annoy you, by simply not getting back to you.

Threatening legal action have proven ineffective, as they appear to believe that the financial losses incurred are not substantial enough to warrant legal action.

Regrettably, I am compelled to pursue legal action to address the persistent issues caused by Rentokil. While their services may not be the most cost-effective, I believe that seeking justice and compensation for the *****ulent behaviour, inconvenience and frustration they have inflicted upon me is a necessary step.