1 reviews | Active since Aug 2017
Rentokil ethics are disgusting.
Further to my earlier communication, Rentokil have come back to me to the effect that they do not believe that they are responsible for the R12 000 damage that their negligence caused to my bedside lamp. Their rationale? It was my responsibility to move all furniture in the room to be treated. Ergo, the operative balancing the mattress on its side has no responsibility for the fact that it toppled and destroyed my bedside lamp. Was this responsibility of mine explained prior to the visit? NO, IT WAS NOT. Should the (experienced?) operator be expected to understand the potential implications of his brain-dead approach? YES, HE SHOULD. Further to my earlier review(the details are identica): Rentikil's ball-less avoidance of responsibility took FOUR MONTHS before they tasked a low-level worker ant to break the news to me. NOBODY should allow Rentokil anywhere near their home if they have any concern for the integrity of the contents. DISGUSTING.
Thank you for bringing this to our attention.
You will receive a call from one of our Customer Support Quality Coordinators to discuss your concerns with the relevant manager so that we can address the issue accordingly.
Thanks.
Kind regards,
Sagren Govender
Customer Support Manager
Thank you for bringing this to our attention.
You will receive a call from one of our Customer Support Quality Coordinators to discuss your concerns with the relevant manager so that we can address the issue accordingly.
Thanks.
Kind regards,
Sagren Govender
Customer Support Manager
