No serivce/installation

My company signed a contract with Rentokill to service one of our properties. After signing a contract and agreeing terms. It was promised several times, a team would come through and perform the initial installation.<br> <br> 2 weeks later, no team has come through. I have spoke to numerous people including the sales consultant, sales manager and branch manager. They all apologize and assure the job will get done.<br> <br> As of date, not team has come past my site or it has been communicated that there will be a delay.<br> <br> The initial service was very good but follow up and lack of response has been absolutely appalling after that.<br> <br> I am extremely disappointing and will seriously consider not renewing current contracts my company has with Rentokill