My entire bathtub and shower screen ruined by Rentokil Initial technician

Hi, I dealt with Luzaide Waverley from Rentokil Initial Stigant Road in Claremont, Cape Town and he quoted me for inside my house and two drains outside. He assured me that there would be damage to my property. The technician came through on the 16 April 2021 to treat the whole house, but only treated the interior and not the drains and kept dismissing the fact that he has to treat the drains. German ****roaches were the problem to treat and were in my bathroom. I had a shower screen on my bath tub which their technician broke. It was moved tightly in the wrong direction. The shower screen fell on top of me while I tried to shift back to its normal position. My bath tub is ruined in the process and both of these need to be replaced. I contacted Luzaide and Teela, but I haven't received any feedback from them. I want my money back. I need any assistance possible on this matter!!