SM
SETHEMBILE M
1 reviews | Active since Sept 2015
11 Dec 2024, 15:18
FUMIGATION NOT DONE PROPERLY AND POOR CLIENT SERVICE!!
They fumigated the first time ,it only worked for less than 7 days,I informed them they came for the second time and fumigated ,however the ****roaches were dancing the same day they fumugated,I informed them again I did not get any response,I ve sent so many emails but the lady is not responding !! I have sent countless emails following up,she does not even bother.
Helpful (0)
Replies (1)0
Replies (1)
Rentokil Initial's replyOfficial
19 Dec 2024, 11:15Good Day Sethembile
Thank you for bringing this to our attention.
You will receive a call from one of our Customer Support Advisors to raise your concerns with the correct manager so we can deal with the issue accordingly, thanks.
Kind regards,
Sagren Govender
Customer Support Manager
Thank you for bringing this to our attention.
You will receive a call from one of our Customer Support Advisors to raise your concerns with the correct manager so we can deal with the issue accordingly, thanks.
Kind regards,
Sagren Govender
Customer Support Manager
Rentokil Initial's reply19 Dec 2024, 11:15
Official
Good Day Sethembile
Thank you for bringing this to our attention.
You will receive a call from one of our Customer Support Advisors to raise your concerns with the correct manager so we can deal with the issue accordingly, thanks.
Kind regards,
Sagren Govender
Customer Support Manager
Thank you for bringing this to our attention.
You will receive a call from one of our Customer Support Advisors to raise your concerns with the correct manager so we can deal with the issue accordingly, thanks.
Kind regards,
Sagren Govender
Customer Support Manager