Follow up service is shocking!

I recently contact Rentokil for assistance with ****roaches in the rental property I moved in to. I chose Rentokil because they are well known. What a mistake! The initial spraying for ****roaches was done speedily and I was told that I could contact them in 10 - 14 days for a follow up spraying to eradicate the babies that will have hatched. Loyiso contacted me on day 10 to arrange a follow up session and I was so impressed to not have to call myself, only to find that he had contacted me incorrectly and that I should still arrange the follow up after another few days. Disappointing!<br> The initial spraying was done on the 29th of January. I sent an email on the 17th of February for the follow up, another one on the 22nd of February and again on the 1st of March. Loyiso just has not contacted me to set a date and time.<br> At this stage, the ****roaches must have laid another cycle of eggs and I'm convinced this outstanding spraying, which has not been done, is no longer going to address the problem.<br> Poor, poor follow up and feedback Loyiso! You have put Rentokils name to shame and I won't be recommending them to anyone.