AR
Alyssa R
1 reviews | Active since May 2020
05 May 2020, 11:21
Dont waste your money!!!!
These fumigators are absolutely useless. Firstly after ensuring I pay upfront they rocked up hours late. Then a month later more ****roaches were seen. I have requested a follow up and have been sent from pillar to post. They give you different numbers for you to call to make an enquiry. The number given doesn't work. You call another number and the rude agent tries to give you yet another number to call! Never using them again
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Rentokil Initial's replyOfficial
05 May 2020, 14:41Dear Alyssa
Thank you for alerting us to the issues you've been having, and we are so sorry that you have been struggling to get hold of us. I'm sure you will understand why lock down made it difficult to do follow-up calls with our residential customers. Level four is offering some relief to those difficulties.
Our technician has now visited you and I believe your issues have been sorted out. Thank you for allowing us the opportunity to resolve your issue.
Kind regards
Nathalie Leblond
Marketing Communications Manager
Thank you for alerting us to the issues you've been having, and we are so sorry that you have been struggling to get hold of us. I'm sure you will understand why lock down made it difficult to do follow-up calls with our residential customers. Level four is offering some relief to those difficulties.
Our technician has now visited you and I believe your issues have been sorted out. Thank you for allowing us the opportunity to resolve your issue.
Kind regards
Nathalie Leblond
Marketing Communications Manager
Rentokil Initial's reply05 May 2020, 14:41
Official
Dear Alyssa
Thank you for alerting us to the issues you've been having, and we are so sorry that you have been struggling to get hold of us. I'm sure you will understand why lock down made it difficult to do follow-up calls with our residential customers. Level four is offering some relief to those difficulties.
Our technician has now visited you and I believe your issues have been sorted out. Thank you for allowing us the opportunity to resolve your issue.
Kind regards
Nathalie Leblond
Marketing Communications Manager
Thank you for alerting us to the issues you've been having, and we are so sorry that you have been struggling to get hold of us. I'm sure you will understand why lock down made it difficult to do follow-up calls with our residential customers. Level four is offering some relief to those difficulties.
Our technician has now visited you and I believe your issues have been sorted out. Thank you for allowing us the opportunity to resolve your issue.
Kind regards
Nathalie Leblond
Marketing Communications Manager