Disappointing Rentokil Initial Service

Poor follow-up and customer service. The sales consultant never answered any emails. The admin office never acknowledged proof of payment nor sent a follow up email after the service to confirm payment, service provided and guarantee period.

The sales consultant also appears to have measured the area to be treated incorrectly, and therefore I seem to have been over-charged because after drilling the holes into my foundation and filling the holes with termite treatment, there was enough treatment liquid left over for the team to pour all over the ground around my house. This is specific treatment for foundations of buildings and seems a waste of my money especially considering it is the rainy season and I specifically did not want to waste money on lawn treatment, and it clearly is not meant for the garden ants as they are alive and invading. I am very disappointed in this business.