Complaint on broken shower screen and bathtub 16 April 2021

Hi there, I've written an email on the 26 April 2021 to Gilian Caswell and Jason Gossman requesting feedback on the inspection done on the 23 April 2021. I've also attached the invoices of the material and labour it will cost me to repar the damages to my bathroom. I haven't received a response from either of them. I will not back down from this because they are silent.