FH
Fritz H

1 reviews | Active since Jul 2016

08 Jan 2026, 11:00

Beware of signing Debit orders with Rentokil Initial

We have been clients of Rentokil for a number of years. We gave notice of our service with them a number of years ago, and found it really difficult to get them to take money from our accounts after services had been cancelled. When we returned to make use of their services some time later, we got confirmation that the deal could be terminated by one calendar month notice.

We find ourselves with the same problems as before, and despite confirmation by Jayshree Pillay our key accounts manager they have now taken funds of our account for the second time after our notice period.

I am now having to recover funds from them.

Whatever you do, don't sign a Debit order with Rentokil Initial, it will cost you, and you will need to fight to recover the funds they will deduct ********ly.

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Replies (1)
Rentokil Initial
Rentokil Initial's reply08 Jan 2026, 11:14
Official
Good Day Fritz van Heerden

Thank you for bringing this to our attention.

You will receive a call from one of our Customer Support Quality Coordinators to discuss your concerns with the relevant manager so that we can address the issue accordingly.

Thanks.

Kind regards,
Sagren Govender
Customer Support Manager