CS
Chantal S
1 reviews | Active since Sept 2019
07 Oct 2024, 12:35
Awful client service
I called a week ago, for a quote from them, was called back to say they will access on Friday, Friday they called said they will be there at 16:00 in the afternoon, only to wait for nothing, called today, was kept on the line twice for a very long time.
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Rentokil Initial's replyOfficial
07 Oct 2024, 13:53Good Day Chantal
Thank you for bringing this to our attention.
You will receive a call from one of our Customer Support Quality Coordinators to raise your concerns with the correct manager so we can deal with the issue accordingly, thanks.
Kind regards,
Sagren Govender
Customer Support Manager
Thank you for bringing this to our attention.
You will receive a call from one of our Customer Support Quality Coordinators to raise your concerns with the correct manager so we can deal with the issue accordingly, thanks.
Kind regards,
Sagren Govender
Customer Support Manager
Rentokil Initial's reply07 Oct 2024, 13:53
Official
Good Day Chantal
Thank you for bringing this to our attention.
You will receive a call from one of our Customer Support Quality Coordinators to raise your concerns with the correct manager so we can deal with the issue accordingly, thanks.
Kind regards,
Sagren Govender
Customer Support Manager
Thank you for bringing this to our attention.
You will receive a call from one of our Customer Support Quality Coordinators to raise your concerns with the correct manager so we can deal with the issue accordingly, thanks.
Kind regards,
Sagren Govender
Customer Support Manager