lM
linda M
1 reviews | Active since Sept 2014
29 Jan 2019, 09:25
Appalling customer service
This is the worst most disgusting pest control company with no regard for customer service. I intend to make it my mission to spread the worf that people must stay away.I saw the bad reviews about the appalling customer service and against my better judgment decided to give them the benefit of the doubt.To any one thinking twice don't use them the sandton hranch especially the ladies scheduling technicians supervisor all ***********
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Rentokil Initial's replyOfficial
29 Jan 2019, 09:42Dear Linda
I'm sorry to hear that you have had such a negative experience with the fumigation services offered by our JHB branch.
I have escalated this to the Branch Manager and have asked him to do a thorough investigation so we can find out what went wrong on our side, as well as contact you to get some more information from you on how we could have done things better.
I sincerely hope you will give us the opportunity to fix this for you.
Kind regards,
Nathalie Leblond
Marketing Communications Manager
I'm sorry to hear that you have had such a negative experience with the fumigation services offered by our JHB branch.
I have escalated this to the Branch Manager and have asked him to do a thorough investigation so we can find out what went wrong on our side, as well as contact you to get some more information from you on how we could have done things better.
I sincerely hope you will give us the opportunity to fix this for you.
Kind regards,
Nathalie Leblond
Marketing Communications Manager
Best regards,
Rentokil Initial's reply29 Jan 2019, 09:42
Official
Dear Linda
I'm sorry to hear that you have had such a negative experience with the fumigation services offered by our JHB branch.
I have escalated this to the Branch Manager and have asked him to do a thorough investigation so we can find out what went wrong on our side, as well as contact you to get some more information from you on how we could have done things better.
I sincerely hope you will give us the opportunity to fix this for you.
Kind regards,
Nathalie Leblond
Marketing Communications Manager
I'm sorry to hear that you have had such a negative experience with the fumigation services offered by our JHB branch.
I have escalated this to the Branch Manager and have asked him to do a thorough investigation so we can find out what went wrong on our side, as well as contact you to get some more information from you on how we could have done things better.
I sincerely hope you will give us the opportunity to fix this for you.
Kind regards,
Nathalie Leblond
Marketing Communications Manager
Best regards,