TG
Tevin G

1 reviews | Active since May 2021

30 Sept 2024, 10:29

Zero help!

It's been 2 days since my internet banking has not worked. I can't get a hold of the call centre and the bidvest branches just sideline me and tell me go call the call centre. This is **** services! No answers for the downtime and no answer to resolve my issue!

0
Replies (1)
Bidvest Bank
Bidvest Bank's reply30 Sept 2024, 15:07
Official
Good day 
We apologise for your experience.  Please note that we have escalated your complaint to our customer experience team who will be in touch with you as soon as possible.

We appreciate your patience.

Regards,
Bidvest Bank Team