Worst service at Bidvest Century City

<p>I am shocked by the level of service received from Bidvest Bank in Canal Walk Branch. I opened my account on the 31st of May and requested that my cards be delivered to the branch. Went to collect them 2 weeks later only to find out that they have lost my cards but they **** and said it was never delivered. After writing a post on the Bidvest Facebook page with no one responding to it, I decided to track my card myself and the call centre agent who was very helpful (Khethiwe Zuma) advised that the branch actually signed for the cards and she placed a new card order for me. I tried speaking to a very rude branch supervisor (Megan) who used a very rude tone on all occassions that I have contacted her and would promise to call me back but never did.</p> <p> </p> <p>I have been getting a better service from a consultant by the name of Zizipho and even preferred speaking to her everytime I called the branch. Unfortunately today Zizipho was off and had to speak to Megan who was her usual rude self. Her tone of voice was unacceptable taking into consideration that they lost my card and I had to be the one phoning them to check whether my card had arrived.</p> <p> </p> <p>She called me back acting as if everything was fine and I had to remind her of how rude she was to me earlier. Bidvest Bank service is shocking and Megan is veeeery rude. </p>