NM
Nikiwe M

1 reviews | Active since Jul 2021

29 Jul 2021, 11:55

Worst service

Bidvest bank service is very poor, I sent an email yesterday for debit order dispute, I have not received any feedback, I have sent 4 follow up email, Not even an acknowledgement email sent. I am definitely closing this account .Such a disappointing service from such a big institute.

0
Replies (1)
Bidvest Bank
Bidvest Bank's reply29 Jul 2021, 12:34
Official
Hi Nikiwe,

Kindly accept our apologies.
 
Thanks for making contact and letting us know about your experience. We apologise for any inconvenience caused. This matter has been referred to customer management and they will be in contact with you shortly.

Regards,
Bidvest Bank Team