HS
Hilary S

1 reviews | Active since Apr 2017

08 Apr 2017, 04:21

Worst Bank Ever!!!

<p>My name is Hilary Stewart a</p> <p>Mr Amadin Osahenrhuwen Sylvester who has an account with Bidvest Bank LTD in Rennies House, Floor 11, Braamfontein Johannesburg, South Africa is my relative and I am the person who transferred the amount of $16,000.00 CAD, in Foreign amount it's 152,817.57 ZAR to him and the reason for the funds is to assist him with his new car business that he is establishing to support himself.</p> <p>I want the bank to release the money to him because it is legitimate and if they have a problem with releasing the funds to him then I would advise they kindly make a refund back to me.</p> <p>Regards,<br /> <br />Hilary Stewart.</p> <p> </p> <p>Up until now they are still investigating it without releasing the money or refunding it back to me, which is ******* as I have told them what it is for and they keep calling me and threatening me over the phone. If they do not look into this as soon as possible then I will have to involve my lawyer from Canada as it seems to me that the bank wants to keep my money instead of either releasing it to the person whom I said or refunding it back to me.</p>

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Replies (4)
Bidvest Bank
Bidvest Bank's reply10 Apr 2017, 09:34
Official

Dear Hilary,

Kindly accept our apology in the delay on payment . Please be advised that this matter has been escalated to our Forensic Department.

Kind regards

Bidvest Bank Customer Experience

***

Bidvest Bank
Bidvest Bank's reply10 Apr 2017, 09:34
Official

Dear Hilary,

Kindly accept our apology in the delay on payment . Please be advised that this matter has been escalated to our Forensic Department.

Kind regards

Bidvest Bank Customer Experience

***

HS
Hilary S's update14 Apr 2017, 22:05
Reviewer Update

So now I am asking how long does it take one bank to investigate this matter. As far as I am concerned you are using my money for your own purposes. I would like this bank to refund the money back to me immediately!!! This has gone on long enough!!!

Hilary Stewart

HS
Hilary S's update14 Apr 2017, 22:22
Reviewer Update

To further add to my comment...............What are you even investigating as I authorized the money and i know the receiver, so there should be no problem with it. And if you are not going to release the money to him then you should refund it back to me as soon as possible as this is a very unprofessional way for a bank to do business.

Hilary Stewart