EP
Efraim P
1 reviews | Active since Jun 2016
14 Oct 2019, 13:20
Worse bank ever in this world
Worse inconsistent bank.
I send money from Skrill account to bidvest bank on the 02 October 2019 I received an email from skrill that they send money to skrill account,
When I make follow up with bidvest their consultants are saying money it's at Bidvest Bank account, since 02 October 2019 till today being begging them to reverse my funds but no luck. Worse part they keep on making stupid promises that they will call me back when they supposed to call they don't. I so regret a day I opened bank account with bidvest. They offer bad service I will never encourage anyone to bank with them.
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Bidvest Bank's replyOfficial
14 Oct 2019, 16:17Dear Efraim,
Kindly accept our apology.
Thanks for making contact and letting us know about your experience. We apologise for any inconvenience caused. This matter has been referred to branch management and they will be in contact with you as soon as they can. We appreciate your patience.
Kind regards
Bidvest Bank Customer Experience
Bidvest Bank's reply14 Oct 2019, 16:17
Official
Dear Efraim,
Kindly accept our apology.
Thanks for making contact and letting us know about your experience. We apologise for any inconvenience caused. This matter has been referred to branch management and they will be in contact with you as soon as they can. We appreciate your patience.
Kind regards
Bidvest Bank Customer Experience