MS
Mpho S
1 reviews | Active since Apr 2020
20 May 2021, 11:03
What happened to the good service?? You’re the worst now
I used to praise and love this bank. However recently I needed a card replacement and I got the worst service and the most laziest responses to my emails. They have no sense of emergency and are just so random with their clients. I am truly dissatisfied and disappointed in your services. What happened????
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Bidvest Bank's replyOfficial
21 May 2021, 13:03Hi Mpho,
Kindly accept our apologies.
Thanks for making contact and letting us know about your experience. We apologise for any inconvenience caused. This matter has been referred to customer management and they will be in contact with you shortly.
Regards,
Bidvest Bank Team
Kindly accept our apologies.
Thanks for making contact and letting us know about your experience. We apologise for any inconvenience caused. This matter has been referred to customer management and they will be in contact with you shortly.
Regards,
Bidvest Bank Team
Bidvest Bank's reply21 May 2021, 13:03
Official
Hi Mpho,
Kindly accept our apologies.
Thanks for making contact and letting us know about your experience. We apologise for any inconvenience caused. This matter has been referred to customer management and they will be in contact with you shortly.
Regards,
Bidvest Bank Team
Kindly accept our apologies.
Thanks for making contact and letting us know about your experience. We apologise for any inconvenience caused. This matter has been referred to customer management and they will be in contact with you shortly.
Regards,
Bidvest Bank Team