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Mazandi M
1 reviews | Active since May 2012
26 Jan 2021, 22:06
Very disappointed with the bank
I have made numerous attempts to get Bidvest reverse the R887. 37 that Miway keeps debiting from my account despite the fact that I cancelled the account with Miway. I emailed copies of my communication with Miway cancelling the policy but Bidvest still continues to pay and refuse to reverse the payments .
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Bidvest Bank's replyOfficial
27 Jan 2021, 08:08Hi Mazandi,
Kindly accept our apology.
Thanks for making contact and letting us know about your experience. We apologise for any inconvenience caused. This matter has been referred to branch management, and they will be in contact with you as soon as they can. We appreciate your patience.
Kind regards
Bidvest Bank Customer Experience
Kindly accept our apology.
Thanks for making contact and letting us know about your experience. We apologise for any inconvenience caused. This matter has been referred to branch management, and they will be in contact with you as soon as they can. We appreciate your patience.
Kind regards
Bidvest Bank Customer Experience
Bidvest Bank's reply27 Jan 2021, 08:08
Official
Hi Mazandi,
Kindly accept our apology.
Thanks for making contact and letting us know about your experience. We apologise for any inconvenience caused. This matter has been referred to branch management, and they will be in contact with you as soon as they can. We appreciate your patience.
Kind regards
Bidvest Bank Customer Experience
Kindly accept our apology.
Thanks for making contact and letting us know about your experience. We apologise for any inconvenience caused. This matter has been referred to branch management, and they will be in contact with you as soon as they can. We appreciate your patience.
Kind regards
Bidvest Bank Customer Experience