MI
Mohamed I
1 reviews | Active since Oct 2016
02 Mar 2020, 16:32
useless Bank @ Bidvest
you service is useless. For two weeks now, I have the same issue and the bank cannot resolve it , but you are billing me for it. no follow up, it is the same nonsense every time I call. Get a better help desk system and train your staff
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Bidvest Bank's replyOfficial
04 Mar 2020, 16:18Dear Mohamed,
Kindly accept our apology.
Thanks for making contact and letting us know about your experience. We apologise for any inconvenience caused. This matter has been referred to branch management, and they will be in contact with you as soon as they can. We appreciate your patience.
Kind regards
Bidvest Bank Customer Experience
Bidvest Bank's reply04 Mar 2020, 16:18
Official
Dear Mohamed,
Kindly accept our apology.
Thanks for making contact and letting us know about your experience. We apologise for any inconvenience caused. This matter has been referred to branch management, and they will be in contact with you as soon as they can. We appreciate your patience.
Kind regards
Bidvest Bank Customer Experience