JW
Justin W

1 reviews | Active since Jan 2020

27 Sept 2021, 11:35

Useless

Finished all my airtime only to speak to an incompettetant idiot that drops the phone in my ear after i have not received any payments from other people getting very annoyed with these call centre agents im switching banks.

0
Replies (3)
Bidvest Bank
Bidvest Bank's reply28 Sept 2021, 09:45
Official
Hi Justin,

Kindly accept our apologies.
 
Thanks for making contact and letting us know about your experience. We apologise for any inconvenience caused. This matter has been referred to customer management and they will be in contact with you shortly.

Regards,
Bidvest Bank Team 
JW
Justin W's update28 Sept 2021, 10:02
Reviewer Update
they also had me fill on the form for debit order reversal which hasnt happened yet between you and outsurance and the uif offices are making my life ljving hell
Bidvest Bank
Bidvest Bank's reply29 Sept 2021, 07:44
Official
 Hi Justin,

Kindly accept our apologies.
 
Thanks for making contact and letting us know about your experience. We apologise for any inconvenience caused. This matter has been referred to customer management and they will be in contact with you shortly.

Regards,
Bidvest Bank Team