RB
Rian B
1 reviews | Active since Sept 2013
06 May 2019, 14:02
Unsuccessfull Card Activation - bad customer service
I ordered a card through Bidvest, received the card on Friday, and since then spoken to 4 consultants to get the card active.
Needless to say, very disappointed.
Apparantly this was suppose to be activated when I received the card, but yet here we are.
Rather going to stick to my current bank and not Bidvest Bank
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Replies (1)
Bidvest Bank's replyOfficial
07 May 2019, 09:35Dear Rian,
Kindly accept our apology.
Thanks for making contact and letting us know about your experience. We apologise for any inconvenience caused. This matter has been referred to branch management and they will be in contact with you shortly.
Kind regards
Bidvest Bank Customer Experience
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Bidvest Bank's reply07 May 2019, 09:35
Official
Dear Rian,
Kindly accept our apology.
Thanks for making contact and letting us know about your experience. We apologise for any inconvenience caused. This matter has been referred to branch management and they will be in contact with you shortly.
Kind regards
Bidvest Bank Customer Experience
***