mM
moutonkaren M
1 reviews | Active since Apr 2017
09 Jan 2025, 16:09
Unsuccessful SARB Reporting Mandate
I have had no problems in the past submitting my SARB reporting mandate. I have done so successfully every year. But this year, even though NOTHING has changed, my mandate was unsuccessful and my salary payment was cancelled as a result. This is the worst time of year for something like this to happen - I have R116.70 left in my bank account after the festive season. How do I buy food, Bidvest? Are you going to feed my family? I am the only breadwinner!
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Replies (1)Bidvest Bank's replyOfficial
10 Jan 2025, 09:58Good day, Karen
We apologise for your experience. Please note that we have escalated your complaint to our customer experience team who will be in touch with you as soon as possible.
We appreciate your patience.
Regards,
Bidvest Bank Team
Bidvest Bank's reply10 Jan 2025, 09:58
Official
Good day, Karen
We apologise for your experience. Please note that we have escalated your complaint to our customer experience team who will be in touch with you as soon as possible.
We appreciate your patience.
Regards,
Bidvest Bank Team
