CR
Cheryl-Anne Roelofsz
1 reviews | Active since Aug 2010
03 Jan 2025, 13:41
Unsuccessful Mandate
I completed the 2025 mandate with the same info I used last year and the years before but got an "unsuccessful mandate" notice.
And now I can't receive my salary.
I have sent an email and tried to call but no answer. No response to my email either.
Come on guys, we have bills to pay, what is this nonsense?
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Replies (1)
Bidvest Bank's replyOfficial
04 Jan 2025, 02:10Good day
We apologise for your experience. Please note that we have escalated your complaint to our customer experience team who will be in touch with you as soon as possible.
We appreciate your patience.
Regards,
Bidvest Bank Team
Bidvest Bank's reply04 Jan 2025, 02:10
Official
Good day
We apologise for your experience. Please note that we have escalated your complaint to our customer experience team who will be in touch with you as soon as possible.
We appreciate your patience.
Regards,
Bidvest Bank Team