OK
Orline K
1 reviews | Active since Jan 2025
06 Jan 2025, 09:15
Unsuccessful Mandate
I am to receive an international payment and entered the same details I enter every other year yet I am left with a message stating I am unable to successfully complete the mandate with the information provided! I've tried calling the bank but to no avail!
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Bidvest Bank's replyOfficial
07 Jan 2025, 10:40Good Morning, Orline
We apologise for your experience. Please note that we have escalated your complaint to our customer experience team who will be in touch with you as soon as possible.
We apologise for your experience. Please note that we have escalated your complaint to our customer experience team who will be in touch with you as soon as possible.
We appreciate your patience.
Regards,
Bidvest Bank Team
Bidvest Bank's reply07 Jan 2025, 10:40
Official
Good Morning, Orline
We apologise for your experience. Please note that we have escalated your complaint to our customer experience team who will be in touch with you as soon as possible.
We apologise for your experience. Please note that we have escalated your complaint to our customer experience team who will be in touch with you as soon as possible.
We appreciate your patience.
Regards,
Bidvest Bank Team