KK
Kabelo K

1 reviews | Active since Oct 2021

20 Oct 2021, 08:50

Unpaid transactions cause of my Race

Hi. Im kabelo komane from Miami Trading Marchant number m*** i have been in contact with Craig he asked me to sent the invoice which i have done on my machine which was done manually i did send it to him and he said i cant be paid cause its ********** and i didn't follow the correct process regarding manual payment the process which was not explained to me upon signing of my contract but in this case i feel like being victimized cause all my stock is gone and i just feel that im being victimized of crime cause im black and during our telephone conversation i felt that im being accused of ***** cause im black african he said he can't release the funds cause i committed *****.

So can someone pls esculate this matter to the relevant people cause i have being victimized and called me names.

Pls find the copy of the invoices that i have sent to him

Regards Under privilege BLACK CHILD. ***

0
Replies (3)
Bidvest Bank
Bidvest Bank's reply20 Oct 2021, 10:37
Official
Hi Kabelo,

Kindly accept our apologies.
 
Thanks for making contact and letting us know about your experience. We apologise for any inconvenience caused. This matter has been referred to customer management and they will be in contact with you shortly.

Regards,
Bidvest Bank Team 
KK
Kabelo K's update20 Oct 2021, 10:50
Reviewer Update
Hi
Training was not provided on how to operate a speed point but now but u guys said i didn't follow a correct process regarding manual transaction which i was not trained by bidvest
Bidvest Bank
Bidvest Bank's reply25 Oct 2021, 11:32
Official
Hi Kabelo,
 
Thanks for making contact and letting us know about your experience. We apologise for any inconvenience caused. This matter has been referred to customer management and they will be in contact with you shortly.

Regards,
Bidvest Bank Team