Unlock my account

Item: Bidvest Bank
Rating: 1
Author: Mathapelo N

Recently opened a old mutual money account on Wednesday Only for me to use it for a day . It got suspended I had already deposited money . If am not supposed to you use this account why did they gave me a card only for me to use it once

Helpful (0)

Replies (1)

Bidvest Bank's replyOfficial

26 May 2024, 16:07

Hello there

Please note that Old Mutual Bank handles their own customer complaints although they they are our Alliance partner.
Please could you kindly contact Old Mutual with the below details.

We have although escalated the matter on our side to the relevant Old mutual department to make contact with you

***

OMF Complaints I Old Mutual Finance (RF) (Pty) Ltd
Mutualpark, Pinelands
T. ***

***

Money Account Support I Old Mutual Finance (RF) (Pty) Ltd
Mutualpark, Pinelands
T. *** I INT. +27 (0)21 *** I F. +27 (0)21 ***

Regards

Bidvest Bank's reply26 May 2024, 16:07

Official

Hello there

Please note that Old Mutual Bank handles their own customer complaints although they they are our Alliance partner.
Please could you kindly contact Old Mutual with the below details.

We have although escalated the matter on our side to the relevant Old mutual department to make contact with you

***

OMF Complaints I Old Mutual Finance (RF) (Pty) Ltd
Mutualpark, Pinelands
T. ***

***

Money Account Support I Old Mutual Finance (RF) (Pty) Ltd
Mutualpark, Pinelands
T. *** I INT. +27 (0)21 *** I F. +27 (0)21 ***

Regards