VM
Violet M
1 reviews | Active since Mar 2018
20 Jan 2025, 10:20
#*** transfer is late!
Money has not come through!
I have given all my information, I have signed the mandate and yet my transfer is not in my bank account.
Why is it late?! I signed the mandate a week ago and the fact that I was told by praiseworth and Heidi that it would be in my account last week is unacceptable. I’m so angry. I’m upset. My health is affected by this. It keeps changing every time. And the promises keep changing. Im told last week then tomorrow night… this is not right.
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Replies (1)Bidvest Bank's replyOfficial
21 Jan 2025, 09:01Good day
We apologise for your experience. Please note that we have escalated your complaint to our customer experience team who will be in touch with you as soon as possible.
We appreciate your patience.
Regards,
Bidvest Bank Team
Bidvest Bank's reply21 Jan 2025, 09:01
Official
Good day
We apologise for your experience. Please note that we have escalated your complaint to our customer experience team who will be in touch with you as soon as possible.
We appreciate your patience.
Regards,
Bidvest Bank Team
