1 reviews | Active since Mar 2018
Transaction Is late once again
I am extremely disappointed with the payment process for mandates for wise . I was assured that the funds would be in my account last night, yet there is still no sign of it. Despite reaching out to the team for assistance, I have received no real support or resolution. Clear communication and reliability are essential when it comes to payments, and unfortunately, this experience has been frustrating and unprofessional. I expect better accountability and prompt action to resolve this issue.
I need proof that it was paid. I still have not gotten the funds into my account.
I was promised funds would be in last night.
Still no funds in my account.
Where is the bank reference ? Why am I not getting answers?
It is now last past the receipt time. No one answers calls not do I get a reason why I was told last night. My rent is due today. I’ve cc’d my legal in all emails as this is happening too much and will get me in trouble with losing my residence.
We have escalated this & the Customer Service team will be in touch We apologise for the inconvenience once again
Regards,
Bidvest Bank Team
We have escalated this & the Customer Service team will be in touch We apologise for the inconvenience once again
Regards,
Bidvest Bank Team
