CM
Clinton M

1 reviews | Active since May 2018

09 May 2018, 12:05

******* OF MODERN DAY

I REGRET EVER SIGNING UP WITH BIDVEST!!!!!I am a new Bidvest Bank Client, I opened the account online where my salary is to go through, I was inconvenienced on the 25th of April 2018 to learn that my account was deactivated before my salary date, no communication at all, eventually It was re-opened but to my surprise I was issued with another card of which they charged me for and I still had my old card with me, I would like to be refunded for the second card because I feel it is not fair to be charged twice for 1 account that I have never even used myself. on first month with the account, I was already inconvenienced for a full 10 days!! I NEED MY REFUND

0
Replies (1)
Bidvest Bank
Bidvest Bank's reply09 May 2018, 14:14
Official

Dear Clinton,

Kindly accept our apology.

This matter has been referred to branch management and they will be in contact with you shortly.

Kind regards

Bidvest Bank Customer Experience

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