1 reviews | Active since Mar 2017
The Run Around
<p>Vivian has been giving my sickly husband the run around and avoiding calls about reversal of funds. We don't mind taking this further, we want this resolved asap. Asked to speak to her senior yesterday and she fobbed me off by giving the phone to her colleague.</p>
Just spoke to Client Manager, let's see what happens.
Just spoke to Client Manager, let's see what happens.
Dear Sophie,
Kindly be advised that we are investigating this issue as discussed.
Kind regards
Customer Experience
Dear Sophie,
Kindly be advised that we are investigating this issue as discussed.
Kind regards
Customer Experience
How long should we wait for feeback or better yet the money?
How long should we wait for feeback or better yet the money?
Dear Sophie,
Our customer care department has sent corresponded to the account holder.
Kind regards
Customer Experience
***
Dear Sophie,
Our customer care department has sent corresponded to the account holder.
Kind regards
Customer Experience
***