THE MOST USELESS BANK IN THE ENTIRE HISTORY OF BANKING

Every ******* week it’s a different problem! Quite frankly old mutual should stick to insurance cause that is what they good at! Alles is nie vir almal gemaak nie! I don’t run marathons because I am not good at it! Just like you are pathetic at banking and should refrain from it! You have clearly not mastered the art of immediate payments and now every single damn week I have to call in to have something or the other fixed cause a transaction becomes pending and Jack else can be done on my account! Old mutual is so useless as a bank that for 96% of online transactions, I have to send money to one of my other accounts cause even company’s doesn’t recognise you as a financial institution! I am spending probably over 800 a month on immediate payments due to your uselessness! Again I have done a payment which gets stuck God knows where and then have to wait 18-24hrs before you useless people fix it before I can continue banking! I have banked with all of the leading banks and only with you does an immediate payment show as pending but at the same time doesn’t show as pending! I need this rectified NO LATER THAN 9am! Let me go hellopeter you to ensure a prompt response! Cause old martial bank and efficient cant be used in the same sentence! You phone verification process ends calls and one has to call back in again, just to get kicked out again! Your consults are arrogant and think that they are the only people with two brain cells and cant give you an answer on anything! At least one day a week your app doesn’t wana app!