nN
nicolebirkenstock N
1 reviews | Active since Feb 2017
12 Dec 2020, 12:12
Terrible terrible service Bidvest The Glen
Bidvest the Glen mall. Time and time your staff treats people like dogs. Again today, last Saturday and two weeks ago. The guy that does the screening at the door let's people stand in the que on hours and then turns them away at 12 o'clock because they need knock off. Why let these people queue? I confront him about this because it has happened 3 times in my presence he says report me. I do not care. This is besides the terrible attitudes the ladies have at the cubicles. Bidvest the Glen please just close down and reopen your others stores. We are forced to come here and get treated like *******. I often do business here and if I need to get treated like this again then I will go to the media.
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Replies (1)Bidvest Bank's replyOfficial
04 Jan 2021, 14:01Hi Nicole,
Kindly accept our apology.
Thanks for making contact and letting us know about your experience. We apologise for any inconvenience caused. This matter has been referred to branch management, and they will be in contact with you as soon as they can. We appreciate your patience.
Kind regards
Bidvest Bank Customer Experience
Kindly accept our apology.
Thanks for making contact and letting us know about your experience. We apologise for any inconvenience caused. This matter has been referred to branch management, and they will be in contact with you as soon as they can. We appreciate your patience.
Kind regards
Bidvest Bank Customer Experience
Bidvest Bank's reply04 Jan 2021, 14:01
Official
Hi Nicole,
Kindly accept our apology.
Thanks for making contact and letting us know about your experience. We apologise for any inconvenience caused. This matter has been referred to branch management, and they will be in contact with you as soon as they can. We appreciate your patience.
Kind regards
Bidvest Bank Customer Experience
Kindly accept our apology.
Thanks for making contact and letting us know about your experience. We apologise for any inconvenience caused. This matter has been referred to branch management, and they will be in contact with you as soon as they can. We appreciate your patience.
Kind regards
Bidvest Bank Customer Experience
