Systems failing each time!

I arrived at the bank at 9:00 to make a quick transaction. The lady teller made 3 attempts and advised on system failure. I am writing an exam at 12:00 in Pretoria. I have been asked to wait on the side as they assist other customers whilst IT is trying to sort the 'system' issues.

This is ridiculous! It's unacceptable...each time I'm at Bidvest bank it's hardly a smooth process. It's always unpleasant and it is a time *****er! I'm extremely livid!