CS
Christian S
1 reviews | Active since Apr 2019
30 Apr 2019, 09:49
SWIFT payment not reflecting
A SWIFT payment made into my account 14 days ago, has not reflected. I called the Bank, they seem to ignore my multiple complains. The matter was escalated 4 times and no feedback ever since. Totally disappointed by Bidvest Bank.
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Bidvest Bank's replyOfficial
30 Apr 2019, 09:57Dear Christian,
Kindly accept our apology.
Thanks for making contact and letting us know about your experience. We apologise for any inconvenience caused. This matter has been referred to branch management and they will be in contact with you shortly.
Kind regards
Bidvest Bank Customer Experience
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Bidvest Bank's reply30 Apr 2019, 09:57
Official
Dear Christian,
Kindly accept our apology.
Thanks for making contact and letting us know about your experience. We apologise for any inconvenience caused. This matter has been referred to branch management and they will be in contact with you shortly.
Kind regards
Bidvest Bank Customer Experience
***