SK
Skhulile K
1 reviews | Active since Jul 2025
30 Jul 2025, 18:55
Suspended account
On this day 26 of July, I blocked my banking account because I was suspecting ***** that was occurring on my phone so I had no choice but to act fast before anything could happened. I have been calling non stop, emailing but no respond at all even went to the old mutual back still no help at all on unblocking my account.
Helpful (0)
Replies (3)0
Replies (3)
Bidvest Bank's replyOfficial
31 Jul 2025, 08:33Hi there.
Thank you
We have escalated this & the Customer Service team will be in touch. We apologise for the inconvenience once again.
Regards,
Bidvest Bank Team
Thank you
We have escalated this & the Customer Service team will be in touch. We apologise for the inconvenience once again.
Regards,
Bidvest Bank Team
Bidvest Bank's reply31 Jul 2025, 08:33
Official
Hi there.
Thank you
We have escalated this & the Customer Service team will be in touch. We apologise for the inconvenience once again.
Regards,
Bidvest Bank Team
Thank you
We have escalated this & the Customer Service team will be in touch. We apologise for the inconvenience once again.
Regards,
Bidvest Bank Team
SK
Skhulile K's updateReviewer Update
31 Jul 2025, 09:35It's really irritating to be going back and forth with the same issue I even call this morning and the lady I was on a call with told that's I was going receive an email but until now nothing on my inbox not even a call from the *****squad.
SK
Skhulile K's update31 Jul 2025, 09:35
Reviewer Update
It's really irritating to be going back and forth with the same issue I even call this morning and the lady I was on a call with told that's I was going receive an email but until now nothing on my inbox not even a call from the *****squad.
Bidvest Bank's replyOfficial
01 Aug 2025, 08:41Hi Skhulile.
We apologise for the inconvenience caused. Our team is currently investigating and they will get in touch with you. Feel free to contact our Customer Service team at ***or *** for further assistance.
Regards,
Bidvest Bank team
We apologise for the inconvenience caused. Our team is currently investigating and they will get in touch with you. Feel free to contact our Customer Service team at ***or *** for further assistance.
Regards,
Bidvest Bank team
Bidvest Bank's reply01 Aug 2025, 08:41
Official
Hi Skhulile.
We apologise for the inconvenience caused. Our team is currently investigating and they will get in touch with you. Feel free to contact our Customer Service team at ***or *** for further assistance.
Regards,
Bidvest Bank team
We apologise for the inconvenience caused. Our team is currently investigating and they will get in touch with you. Feel free to contact our Customer Service team at ***or *** for further assistance.
Regards,
Bidvest Bank team