BM
Bongani M

1 reviews | Active since Aug 2011

05 May 2015, 20:26

Stay far from Bidvestbank. Dont use it. its a ****

I went to bidvest Bank to do moneygram.<br> i needed to send money to another country.<br> i never even got to trans-fare the money.<br> i ended up going to FNB which helped me without any waste of time and useless interrogation.<br> and when it came to refunding me since the transaction was cancelled, they said it was refunded. but there was no money in my account and still even now. 15days Later. i did not get my money back, on top of that, they debited same amount from my account again.(R3975.90)<br> if that is not robbing customers i don't know what is.<br> i queried that , they just told me that they are investigating it,<br> that was it. close to R8000 gone. no word from them ever since.<br> Be warned. stay far off from Bidvest Bank. lest you be ****med/******.<br> i will not rest till i get my moneyback.

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Replies (1)
Bidvest Bank
Bidvest Bank's reply07 May 2015, 08:50
Official
Hello Bongani81madlala,

Kindly accept our apology for the service disconnect and any inconveniences caused. Please be advise that the issue has been rectified. We would appreciate your continued support. We assure you that such an incident will never happen in future.

Regards

Sebenzile Hlanze
Bidvest Bank
Customer Experience
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