LH
Leon H

1 reviews | Active since Oct 2024

16 Oct 2024, 19:31

Solution for the mandate error

When I make the review the post doesn't show up, but for anybody facing the "Completion Error" when submitting the mandate, send me a message https://www.instagram.com/leonhlabathi if you're using Payoneer or Wise.

Basically what's happening is that your name isn't being placed in the correct field when Bidvest receives the information. This is an issue on Bidvest's end, and unfortunately they are not willing to acknowledge it, which is quite frustrating.

0
Replies (1)
Bidvest Bank
Bidvest Bank's reply21 Oct 2024, 13:33
Official
Good day, 

We apologise for your experience.  Please note that we have escalated your complaint to our customer experience team who will be in touch with you as soon as possible and we are working on resolving this swiftly We appreciate your patience.  Regards, Bidvest Bank Team