SHOCKING SERVICE from Bidvest.

Mandates. I actually cannot believe what I am reading on the internet today. You are literally *****ING peoples money. All these people who cannot get hold of you. Your number & email don't work. And we are all trying to get our payments. This is absolutely shocking. What is going on? And why is no one replying? My mandate form didn't clear and when I went onto your Facebook I saw numerous people with the same problem. What on earth is going on?