Shocking customer service from Bidvest Bank

Item: Bidvest Bank
Rating: 1
Author: John L

My international payment has been canceled despite providing the correct banking details. It is impossible to get hold of someone at Bidvest to help with this. Shocking customer service!

Helpful (0)

Replies (1)

Bidvest Bank's replyOfficial

09 Jan 2025, 09:13

Good day, John

We apologise for your experience. Please note that we have escalated your complaint to our customer experience team who will be in touch with you as soon as possible.

We appreciate your patience.

Regards,

Bidvest Bank Team

Bidvest Bank's reply09 Jan 2025, 09:13

Official

Good day, John

We apologise for your experience. Please note that we have escalated your complaint to our customer experience team who will be in touch with you as soon as possible.

We appreciate your patience.

Regards,

Bidvest Bank Team