KW
Krishnie W
1 reviews | Active since Jan 2016
13 Nov 2020, 11:57
SHOCKING BIDVEST NO SERVICE - Stroke patient waiting since 15 August 2020 for help.
Still no response promises promises since 2 weeks.
What money institution expects a client to wait for their response 2 weeks since complaint on Hellopeter. Original query 15 August 2020. LETS GET IT DONE is their moto...Let's get NOTHING DONE Is more like it.
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Replies (2)KW
Krishnie W's updateReviewer Update
14 Nov 2020, 09:52Stil no help after consultant asked me to call her *** she did not even answer her phone. I have cancelled other business just to make this call from home. Called 4 times left messages to be emailed to her.
KW
Krishnie W's update14 Nov 2020, 09:52
Reviewer Update
Stil no help after consultant asked me to call her *** she did not even answer her phone. I have cancelled other business just to make this call from home. Called 4 times left messages to be emailed to her.
Bidvest Bank's replyOfficial
16 Nov 2020, 10:32Hi Krishnie,
Kindly accept our apology.
Thanks for making contact and letting us know about your experience. We apologise for any inconvenience caused. This matter has been referred to branch management, and they will be in contact with you as soon as they can. We appreciate your patience.
Kind regards
Bidvest Bank Customer Experience
Kindly accept our apology.
Thanks for making contact and letting us know about your experience. We apologise for any inconvenience caused. This matter has been referred to branch management, and they will be in contact with you as soon as they can. We appreciate your patience.
Kind regards
Bidvest Bank Customer Experience
Bidvest Bank's reply16 Nov 2020, 10:32
Official
Hi Krishnie,
Kindly accept our apology.
Thanks for making contact and letting us know about your experience. We apologise for any inconvenience caused. This matter has been referred to branch management, and they will be in contact with you as soon as they can. We appreciate your patience.
Kind regards
Bidvest Bank Customer Experience
Kindly accept our apology.
Thanks for making contact and letting us know about your experience. We apologise for any inconvenience caused. This matter has been referred to branch management, and they will be in contact with you as soon as they can. We appreciate your patience.
Kind regards
Bidvest Bank Customer Experience